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Product Care Guide

Down Jackets

1. General Care:

  • Contains Non-Textile Parts of Animal Origin: Handle with care, and be mindful of its origins.
  • Keep Away from Fire: Keep the jacket away from open flames and heat sources.
  • Spot Clean: For stains, use a damp cloth with mild detergent. Gently dab the affected area and allow it to air dry.
  • Avoid Sharp Objects: Prevent tears by avoiding contact with sharp or abrasive surfaces.
  • Follow Care Label Instructions: Always adhere to the specific care instructions provided by the manufacturer.

2. Washing Instructions:

  • Machine Wash: Wash your down jacket on a gentle cycle with cold water.
  • Detergent: Use a mild detergent specifically designed for down or technical fabrics.
  • Drying: Tumble dry on a low heat setting. Add clean tennis balls or dryer balls to help redistribute the down and maintain loft.
  • Storage: Ensure the jacket is completely dry before storing it in a cool, dry place.

3. Repairs:

  • For tears or rips, use a patch or repair kit suitable for down jackets to prevent down from escaping.

Non-Down Jackets

1. General Care:

  • Contains Non-Textile Parts of Animal Origin: Handle with care, and be mindful of its origins.
  • Keep Away from Fire: Keep the jacket away from open flames and heat sources.
  • Spot Clean: For small stains, use alcohol wipes or a damp cloth with mild detergent. Gently clean the area and let it air dry.
  • Avoid Sharp Objects: Prevent damage by avoiding contact with sharp or rough surfaces.
  • Avoid Strong Alkaline Substances: Exposure to strong alkaline substances can damage the fabric.

2. Washing Instructions:

  • Machine Wash: Wash in cold water with similar colours. Do not soak for more than 5 minutes to avoid reduced performance.
  • Do Not Bleach or Soak: Avoid bleach and do not soak the jacket.
  • Line Dry: Dry in the shade; do not tumble dry.
  • Ironing: Cool iron on the reverse side only; do not iron or scrub directly on the fabric.
  • Dry Cleaning: Do not dry clean.

3. Repairs:

  • For small tears or damage, use a fabric repair kit or patch appropriate for the jacket’s material.

    Always refer to the care label for specific instructions tailored to your jacket’s material and construction. Proper care will help maintain the performance and appearance of your jacket.